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Product Warranty

At Casa Luxe Home Interior, we are committed to providing you with premium-quality home furnishings that combine style, durability, and functionality. Your satisfaction is our priority, and we stand behind the craftsmanship of every product we offer.

Warranty Coverage

All products purchased from Casa Luxe Home Interior are covered by a limited warranty against manufacturing defects in materials and workmanship. This warranty ensures that your item is free from defects under normal, residential use.

Warranty Period

  • Furniture & Woodwork: 2 years from the date of purchase

  • Home Décor & Accessories: 1 year from the date of purchase

  • Upholstered Items & Fabrics: 1 year from the date of purchase

What’s Covered

  • Structural defects or damage caused by manufacturing faults

  • Material defects, including faulty hardware, finishes, or joinery

  • Significant defects in fabric or upholstery stitching

What’s Not Covered

  • Damage caused by misuse, neglect, or accidents

  • Normal wear and tear, including scratches, fading, or discoloration

  • Modifications, repairs, or alterations not authorized by Casa Luxe Home Interior

  • Commercial or non-residential use

How to Claim Your Warranty

  1. Contact Us: Reach out to our Customer Support team  within the warranty period.

  2. Provide Proof of Purchase: Submit your receipt or invoice.

  3. Assessment: Our team will assess the reported defect and guide you through the next steps.

  4. Resolution: We will repair, replace, or provide a suitable solution for your product.

Our Commitment

At Casa Luxe Home Interior, we believe in products that last. Our warranty reflects our confidence in the quality of our designs and our dedication to your satisfaction.

Flat 25% off

On All Furniture

*T&C: On Orders above as R 12,499.00 only

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