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Casandra lifestyle

Velvet Relaxer Sofa

Price range: R105.00 through R130.00

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Your Furniture Questions, Answered Here

Answers to All Furniture Questions

1
Do You Offer Custom Furniture Designs?

Yes, we do! At Casa Luxe Interiors, we offer bespoke customization to ensure your furniture fits your unique style, space, and needs. From fabric and finish choices to size adjustments and design details, our design team is here to bring your vision to life. Please contact our design consultants for a personalized consultation.

2
How Do I Care For My Furniture?

We pride ourselves on using premium, durable, and sustainably sourced materials. This includes solid hardwoods, high-quality veneers, natural stone, top-grain leather, performance fabrics, and hand-finished metals. Each piece is crafted to meet our strict standards of beauty, comfort, and longevity.

3
How Long Does It Take To Process An Order?

The processing time depends on the nature of your order:

  • For in-stock items, delivery is typically arranged within 3-7 business days.

  • For custom or made-to-order pieces, please allow 2-4 weeks for meticulous craftsmanship, followed by delivery. A firm estimated timeline will be confirmed upon order finalization.

4
Do You Offer A Return Or Exchange Policy?

Changes or cancellations are possible if the order has not yet entered the production or fulfillment stage. Please contact our customer service team immediately at support@casaluxeinteriors.co.za. We will review your order status and assist you accordingly.

5
Do You Provide Discounts For Bulk Orders?

Yes, we offer competitive pricing for bulk and commercial orders, such as for hotels, corporate offices, or large residential projects. For a tailored quote, please contact our dedicated commercial sales team at sales@casaluxeinteriors.co.za

6
What Is The Warranty Policy For Your Furniture?

All our furniture is backed by a manufacturer's warranty against defects in materials and workmanship. Warranty terms vary by product category, typically ranging from 1 to 5 years. A detailed warranty certificate is provided with your purchase. For specific terms or to make a claim, please contact our customer care department.

How long the Warrenty Claimed?
All Casa Luxe Interiors products come with a 12-month warranty from the date of purchase. This warranty covers manufacturing defects under normal residential use. Please note that normal wear and tear, misuse, or damage caused by improper handling is not covered.
What are the available Payment Method?
We accept various secure payment methods for your convenience: Bank Transfer Card Payment We also offer flexible financing plans on select purchases. Please inquire with our sales team for details.
What is the minimum order for Free Delivery?
Free delivery is available on all orders with a minimum value of R2,000.00. Orders below this amount may incur a delivery fee, which will be calculated at checkout quotation.
Discover, Learn, and Grow with Us

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Doorstep Delivery

We offer reliable doorstep delivery to ensure your order reaches you safely and efficiently. From dispatch to arrival, our logistics process is managed with precision and care.

International Shipping

Our international shipping service allows us to deliver products to selected countries worldwide. Shipping costs, delivery times, and customs duties may vary depending on your location. All orders are processed with care to ensure secure and timely delivery.

Secure Payments

Pay with confidence knowing your information is safe with us. Our secure payment systems protect your details and ensure every transaction is smooth, safe, and hassle-free.

24x7 Customer Support

Our dedicated support team is available 24/7 to assist you whenever you need us. From quick inquiries to detailed guidance, we ensure a seamless, reliable experience at every step.